Effective Date: 12/03/2025
Thank you for shopping with JS DIGITAL PAY PRIVATE LIMITED. We strive to provide high-quality products/services and excellent customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
1. Eligibility for Refunds 1.1 Refund requests must be made within 7 days of the purchase date. 1.2 To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging (if applicable). 1.3 Refunds are not available for digital products or services that have been accessed or downloaded. 1.4 Any service-related refund requests will be reviewed based on the scope of work and terms agreed upon.
2. Non-Refundable Items 2.1 Digital downloads and subscription-based services. 2.2 Custom-made or personalized items. 2.3 Products/services purchased at a discounted or promotional price. 2.4 Any service that has already been provided or completed.
3. Refund Process 3.1 To request a refund, please contact us at [Your Contact Information] with your order details and reason for the refund request. 3.2 After reviewing your request, we will notify you via email regarding the approval or rejection of your refund. 3.3 Approved refunds will be processed within [number] business days and credited back to the original payment method.
4. Late or Missing Refunds 4.1 If you haven’t received a refund after the specified processing period, first check your bank account. 4.2 If the refund is still not reflected, contact your bank or credit card company, as it may take additional time for the transaction to be processed. 4.3 If you have done all of the above and still have not received your refund, please contact us at [Your Contact Information].
5. Changes to Refund Policy We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
6. Contact Us If you have any questions about our Refund Policy, please contact us at: Email: support@jsdigitalpay.com Address: JS DIGITAL PAY PRIVATE LIMITED 1ST FLOOR OSMANPUR ROAD,PLOT NO.1137&RNG BLOCK II ,WEST BENGAL, INDIA